We had an “Inline Plumbing & Electrical” frig magnet on our frig for many years and yesterday had urgent need of a plumber as our hot water system died at the ripe old age of 19 years.
My husband made a call to your office about 9am and after a lot of discussion to ascertain exactly what system would be the best for us, we were given a quote and the replacement system was delivered late morning.
Whilst we were having lunch your staff arrived to install the new system, and it was all done by 3.30pm.
During the installation we were kept fully informed of the progress – the HWS was installed in a cupboard downstairs.
When the work was completed we received a phone call to say that the old system would be collected by another vehicle. This was promptly done.
I have never before had such excellent service, prompt, courteous and informative all the way. And the price was good too!
Horst and Sandra FRANK